Dealership Porters
Streamline your service drive with efficient, secure management
Our Service and Sales Porters are the backbone of your dealership, working seamlessly behind the scenes to ensure a smooth and efficient operation. As the first and last faces your customers see, they play a crucial role in delivering a positive and professional experience.
At Alliance Dealer Solutions, we provide expertly trained, dealership-integrated porter teams designed to enhance daily workflows, boost CSI scores, and maintain the precision your brand demands. Our teams excel at managing high vehicle volumes, keeping the service drive organized, and optimizing parking space for safety and efficiency.
With a strategic approach, we ensure every detail is handled—from placing floor mats and seat covers to inspecting tire tread and wheel alignment aimed at reducing customer wait times and enhancing service quality. Whether managing a busy lot or assisting customers directly, our porters anticipate needs and deliver a seamless experience that leaves a lasting impression.
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Professional team
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Safe and efficient parking methods
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Clean, neat uniforms
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Hands-on approach
WHY LUMINU?
Why Our Service and Sales Porters Stand Out
Your Privacy is our priority
Dependable staffing
No more scrambling to fill roles. We recruit, train, and manage a team built for your store’s specific pace and needs.
Professional appearance
Our porters wear clean uniforms, follow dealership protocols, and represent your brand with professionalism from curb to customer.
Embedded oversight
Our area leaders and market leaders regularly audit performance, provide on-site coaching, and adjust based on feedback.
Training that matters
Each porter is trained in customer service, vehicle handling, safety protocols, and dealer-specific workflows — not just how to park a car.
Consistency and flexibility.
We match staffing levels to your traffic flow, from weekday surges to weekend lulls. You get consistent coverage — without the HR headaches.
Your Privacy is our priority
WHY LUMINU?
How our Service and Sales Porters Elevate the Customer Experience
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Vehicle flow management (service drive → advisor → wash/detail → customer delivery)
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Customer vehicle staging and guest interaction support
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Sales vehicle movement and lot organization
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Inventory support for incoming and outgoing units
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Service lane readiness and lot cleanliness
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Shuttle/valet assistance and cross-functional guest services
Why Dealerships Trust Alliance
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We train for CSI. Our teams understand that customer satisfaction isn’t just a number — it’s your reputation. We help improve the flow, polish, and professionalism that impact CSI scores.
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We’re embedded. From uniformed porters to concierge-style greeters, our people aren’t guests in your store. They’re part of your team.
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We’re led by operators. Our market leaders don’t just check in — they check performance. They walk the lot, listen to feedback, and solve problems before they reach your desk.
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We scale with you. Whether you need five detailers or fifty porters across a group of stores, we can grow with your needs and adapt quickly to seasonal changes or store expansions.
