Automotive Detailing | Alliance Dealer Solutions
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Greeters

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Streamline Your Detailing Operations and Enhance Customer Satisfaction

Alliance Greeters embody the warm and welcoming essence of your dealership, delivering a luxury experience from the moment customers arrive. With professionalism and expertise, our seasoned staff are prepared to assist with inquiries, ensuring every visitor feels valued. Guiding and escorting customers to a service advisor, they help create a seamless and positive impression of your business. Whether opening doors or carrying bags, our greeters anticipate and fulfill each customer's needs with attentive care.

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As the first point of contact, greeters set the tone for an elevated customer experience. Their knowledge and hospitality ensure customers receive immediate assistance, while their guidance to a service advisor reinforces trust and satisfaction. From offering a helping hand to thoughtful gestures, our greeters enhance every interaction, leaving a lasting impression of excellence.

Professional team

  • Maintain an organized workplace

  • Keep a calm and professional environment

  • Customer focused
     

How Our Greeters Elevate the Customer Experience

  • Warmly greet every arriving guest — no one goes unacknowledged

  • Confirm appointments and direct customers to advisors or lounge

  • Collect basic intake details to reduce advisor workload

  • Assist with valet services, loaner vehicles, or shuttles

  • Monitor customer flow and help manage service lane organization

  • Support check-out interactions with a personal touch

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What Makes Our Greeters a CSI Game Changer

Concierge-level presence and professionalism.

Our Greeters are carefully selected for their warm demeanor, polished appearance, and natural ability to make guests feel comfortable and valued. Many dealerships appreciate that these roles are often filled by women who bring an inviting, elegant, and professional presence to the service drive.

Guest experience with a human touch.

From first eye contact to clear direction and a genuine smile, our greeters create a tone that sets your entire service experience apart.

Fixed Ops flow support.

By managing front-end traffic and pre-screening basic info, our greeters keep your advisors focused — improving efficiency and RO cycle time.

CSI boosters.

Customers consistently report higher satisfaction when they’re greeted immediately, directed clearly, and feel seen from the moment they arrive.

Trained and embedded.

We don’t send temps. We send team members who understand your store’s rhythms, your customers, and your expectations.

Uniformed. Polished. Presentable.

Our greeters match your dealership brand and act as natural extensions of your internal team — always professional and courteous.

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How Alliance Dealer Solutions Drives Results That Matter

With proven processes, innovative technology, and comprehensive support, we help dealerships maximize efficiency and revenue.

  • Save on labor and management costs

  • Generate income through service details

  • Boost new & used sales with superior car appearance

  • Reduce expenses for chemicals and supplies

  • Increase CSI scores

  • Lower equipment and repair costs

  • Improve efficiency with expert processes

  • Enhance operations with powerful analytics

Why Dealerships Trust Alliance

  • We train for CSI. Our teams understand that customer satisfaction isn’t just a number — it’s your reputation. We help improve the flow, polish, and professionalism that impact CSI scores.

  • We’re embedded. From uniformed porters to concierge-style greeters, our people aren’t guests in your store. They’re part of your team.

  • We’re led by operators. Our market leaders don’t just check in — they check performance. They walk the lot, listen to feedback, and solve problems before they reach your desk.

  • We scale with you. Whether you need five detailers or fifty porters across a group of stores, we can grow with your needs and adapt quickly to seasonal changes or store expansions.

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